Usually, our products have different minimum order quantities according to their structure and production difficulty. For example, the minimum order quantity for LED Panerl Light products is 100 pieces, and if there are other special requirements, it will be more.
Of course, we will also give some discounts according to how large the order is, so it will still be very cost-effective overall.
Yes, you can, and even more. We support a high degree of customization. However, the minimum order quantity for customized products will be higher, and you will need to pay additional customization costs.
You can also provide us with your design samples. We also support ODM services, we have professional R&D team members who won't ever misunderstand what you want, therefore, we can and are willing to provide you with the products you expect.
Yes, most products are dimmable, 0-10V dimmable, remote controll are avaliable. However, the details vary slightly depending on the specific product. Please consult for details.
Since we mainly target the North American market, the most basic UL certification is usually supported. We can also customize the certification. As long as you put forward your certification requirements and pay the corresponding fees, we can handle the whole process for you.
We are committed to ensuring product quality and making sure that your products will not encounter obstacles in market distribution.
If you are interested in our products, you can fill in your personal information through the Contact Us page or use the contact information here below to connect with us.
After receiving your inquiry, we will dispatch a dedicated salesperson to serve you as soon as possible and communicate with you about your specific needs. Subsequent purchase orders and payments will be negotiated with our company's salesperson. We are always welcome to serve you.
Our products all have a five-year warranty. If any problems occur with your products within five years, you are welcome to inquire at any time. If the product fails after arrival and is not caused by human damage, we also welcome you to contact us in time and submit the video of the product failure as evidence for confirmation.
If you suspect that it is a product quality problem, please send samples of defective products to our company for fault confirmation. We will set up a special team to serve you and discuss the final compensation plan.
Of course, we have strict control over the defective rate of products during the production process, so such a situation is minimal, and if it occurs, we will never shirk responsibility.
We have different shipping speeds and processes for different orders. For sample orders, we usually ship by express delivery, so it only takes about 4-5 working days to arrive. If you need it to arrive faster, you can also specify the courier company or even pay the additional expedited fee for expedited processing.
For large orders, since we need to arrange the production cycle, the process will be relatively longer than express delivery, usually taking about 30 working days.
If your need it to be more urgent, you can also communicate with our salesperson, specify the delivery date and expedite processing. We will expedite production for you as much as possible within a reasonable range and ship as soon as possible.
For more information, please contact us through our contact information.
Our sales department is willing to serve you wholeheartedly without any hesitation!